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  • What day can I order?
    The website is 'stocked' every Friday allowing for orders to be taken all weekend. There is only a limited amount of stock added each week so it's a first come first served basis until it sells out. After orders have been taken items are then freshly baked at the start of the week and dispatched no later than Wednesday. Occasionally changes to the schedule may happen and updates can be found on my Instagram page @mailboxmunchies
  • When will I receive my items?
    Stock will be freshly baked and posted as soon as possible after baking. Most items arrive within 2-3 days of dispatch so generally you would have them to enjoy over the weekend. Tracking is provided by Parcels2go who give the worse case for their estimated delivery date. Most people receive their order Friday.
  • How long is delivery?
    Once you receive your dispatch notice you know your goods are on the way... orders are currently sent by Evri which is a 2 day service. You will be sent tracking info from Parcel2go so you can keep track of your item.
  • How much is delivery?
    Delivery is kept to a minimum... on orders under £15 delivery is £2.50. If you spend between £15-£20 delivery is £1.00 or larger/heavier orders over £20 delivery is £1.50
  • Can I order an item to be delivered for a specific date?
    Unfortunatly we don't offer this feature ... It's best just to order on the weekend of the week you require your item.
  • Do you offer any items that are gluten free/ vegan or for other allergy sufferers?
    I'm afraid as a home baker I cannot offer bakes suitable for allergy sufferers. I am able to offer delicious brownie slabs, mini cookies and giant custom cookies made using only plant based ingredients - see the Vegan section on the shop tab. *** unavavaible during lockdown
  • Do I need to be home to receive my delivery?
    Mailboxmunchies offers a selection of letterbox sized treats...meaning they fit through most standard letterboxes so you don't need to be home when it arrives. These bakes are indicated on each items so if it doesn't state 'letterbox size' then someone would likely need to sign for the parcel. Evri do sometimes leave parcels in 'safe' places but this is not guarenteed. Set Treat boxes at seasonal times such Christmas, Easter, Valentines etc are not letterbox sized so will not fit through.
  • Can I send my order as a gift to a different address?
    Yes you can, just enter the delivery address you'd like them sent to at the checkout. If you are sending items to more than one addrsss then each order will need to be placed seperately so that delivery labels can be automatically generated. Feel free to add a note at the checkout to be included in your gift.
  • How long will my goodies last?
    All my bakes are posted out as fresh as possible (most the day after baking) so once you receive them they will last another 5 - 7days. It's best to keep them in the fridge and take them out an hour or two before you'd like to enjoy them so they can return to room temperature. If you don't plan on eating them within this time frame then all the bakes can be frozen to enjoy at a later date.
Contact: Contact
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